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Air Specialist, Inc.

P.O. Box 1938

Pearland, Texas 77588

Phone: 713-733-9241

Fax: 713-733-9412

Email: service@airspecialist.com

Customer Care Survey

Your opinions are important to us.  To better serve you in the future, we would like to know about your experience with us.  Please be candid with your thoughts, and thank you for working with us.

 

About You

  
First Name
Last Name
Street Address
City
Zip Code
Telephone Number
Email Address
May we contact you regarding your experience with us? Yes     No
Do you want to be added to our online mailing list?

(you may opt out at any time)

 Yes     No
Which describes the best purpose of your visit New Installation     Service/Repair

Service/Maintenance Agreement
Are you a first time customer? Yes     No

Your Experience

1=Very Dissatisfied        5=Very Satisfied
Scheduled the appointment at your convenience 1     2     3     4     5
Installer left home clean and orderly after installation 1     2     3     4     5
Made it easy to do business with us 1     2     3     4     5
Took time to understand my needs 1     2     3     4     5
Explained what needed to be done 1     2     3     4     5
Explained operation of new thermostat in detail 1     2     3     4     5
Explained operation and maintenance of new system 1     2     3     4     5
Explained equipment and labor warranties 1     2     3     4     5
Job started on time 1     2     3     4     5
Resolved any issues to my satisfaction 1     2     3     4     5
OVERALL SATISFACTION 1     2     3     4     5

Likelihood To Recommend

1=Definitely would NOT        5=Definitely would
How likely are you to recommend Air Specialist to a friend or colleague? 1     2     3     4     5
Would you use our services again? 1     2     3     4     5

Additional Services

 
Would you be interested in a Service and/or Maintenance Agreement?

Yes     No     Already a member
How did you hear about us?

Please share any other comments with us

Do you know someone who could benefit from our services?  Please send us their name, phone number and email to us and you'll get a cool thank you gift.
Referral Full Name Referral Phone Number Referral Email Address
Thank you for taking the time to fill out our online customer survey form.  We promise we will use this information constructively to better our products and services.  Your opinion is very important to us.  Please be assured that we will keep your information private and will not distribute it for any purpose other than helping us serve you better.

 
  

Copyright © 2010 Air Specialist, Inc.  All rights reserved.

TACLA 024284E / TACLA 024285E

Regulated by the Texas Department of Licensing and Regulation