You know that we offer 24/7 emergency service! But you may have wondered, what exactly constitutes an HVAC emergency?
Today, we answer that question!
If the temperature outside is dangerously low – or at this time of year, dangerously high – then of course this is an HVAC emergency because you need livable conditions in your home!
But you may be wondering, is there a certain temperature that makes a broken A/C an official emergency?
Well, there are no official government guidelines on what that temperature would be, so we actually looked at apartment lease agreements for more information!
Without naming any apartments by name, there seems to be a general consensus that an A/C breaking when it’s 90 degrees or more outside is officially considered an emergency.
But if it’s less than 90 degrees outside, many apartments consider the broken A/C a “high priority” rather than “emergency” situation. And so your landlord would make sure that your A/C was fixed within the next few days, rather than immediately.
Here at Air Specialist, we don’t require temperatures to be absolutely dangerously boiling before we consider it an emergency! After all, we understand that, especially if you have someone elderly or ill in your home, then a broken A/C in the summer is dangerous, period!
If you know it’s an emergency, then we know it’s an emergency too.
Dangerously low or high temperatures aren’t the only reason to consider your broken HVAC system an emergency.
For example, if your A/C unit is making a loud high-pitched noise, it could be something that’s not too scary, like a loose fan belt. But it could also be something very dangerous: system pressure levels that are too low or too high. This could cause an explosion if left alone, and definitely warrants an emergency call to us!
Similarly, if you hear popping, sparkling, or crackling noises… or worse, see smoke or sparks coming from the A/C unit … an electrical fire might be next!
Trust your gut
Overall, if you feel the need to make an emergency call to us, it probably is indeed an emergency situation! The only way to find out for sure whether emergency AC service is necessary is to go ahead and give us a call at (713) 481-1305. We’re here for you, rain or shine … or hot Houston heat wave!